We collect information you provide directly when creating a Multi Miner account, including your email address, display name, date of birth, country or region, and app preferences. We also collect usage information such as mining activity, session duration, reward history, wallet activity, and withdrawal requests. Device-related information such as device model, operating system version, IP address, and unique device identifiers may also be collected to improve app performance, security, and user experience.
Your information is used to operate, maintain, and improve the Multi Miner platform. This includes calculating mining rewards, managing balances, processing withdrawals, enhancing security, preventing fraud, and personalising your in-app experience. We may also use your email address to send important service announcements, account notifications, security alerts, and promotional updates. You may opt out of promotional communications at any time.
All mining activity, earned balances, transaction history, wallet information, and reward records are securely stored using cloud infrastructure such as Firebase. Your account data is linked to your unique account ID and is never sold to third parties. Information may only be shared when legally required or when necessary to complete a withdrawal or payment request initiated by you.
Multi Miner uses trusted third-party services including Google Firebase for authentication, cloud storage, analytics, and app infrastructure. We also use Google AdMob to display advertisements and official platform in-app billing (Google Play Billing & Apple App Store StoreKit) to manage subscriptions and premium features. These third-party services may collect certain information in accordance with their own privacy policies and terms.
Multi Miner may display banner, interstitial, native, or rewarded advertisements powered by advertising partners such as Google AdMob. These services may use device identifiers and app usage information to provide relevant and personalised ads. You can manage advertising preferences directly from your device settings under Privacy or Advertising options. While the app itself does not use traditional browser cookies, third-party partners may use similar tracking technologies.
We retain your personal information and account data for as long as your account remains active or as necessary to provide our services. If you request account deletion, we will remove your personal information within a reasonable period unless retention is legally required. Certain financial, mining, and transaction-related records may be retained for compliance, fraud prevention, or legal purposes for up to 7 years.
We implement industry-standard security measures to protect your data, including encrypted data transmission (SSL/TLS), secure cloud storage, restricted access controls, and monitoring systems. However, no digital platform or internet transmission can be guaranteed completely secure. You are responsible for protecting your account credentials and maintaining the confidentiality of your login information.
Multi Miner is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years old. Users must meet the minimum age requirement applicable in their country or region before creating an account. If we become aware that personal information has been collected from a child without appropriate consent, we will take immediate steps to remove such data.
You have the right to access, update, correct, or request deletion of your personal information. You may also request a copy of the data associated with your account. Requests can be submitted through the Support section within the app. We aim to respond to all valid privacy-related requests within 30 days. Depending on your location, you may also have additional legal rights under applicable privacy laws such as GDPR or CCPA.
We may update this Privacy Policy periodically to reflect changes in our services, technologies, legal obligations, or business practices. When significant updates are made, we may notify users through the app, website, or email. Continued use of Multi Miner after changes become effective indicates your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our support team through the Help or Support section within the Multi Miner app or by email at lvlupimprovement@gmail.com. We are committed to handling all privacy-related concerns in a transparent and timely manner.